DO YOU HAVE A QUESTION?
CONTACT US
By telephone
no +335 58 48 22 00
By email
contact@immocean.com
At the agency:
1, Route des Lacs 40480 Vieux-Boucau
Send us a message
Frequently asked questions about stays
After confirmation of your booking, you will receive an email with instructions on how to collect the keys to your accommodation on arrival: telephone number and agency concerned.
No If you would like us to provide you with bed and bath linen, you must request the corresponding additional services: single sheet kit, double sheet kit and towel kit.
Yes, some of our apartments allow you to spend your stay with your four-legged friends. If this is the case, the indication “pets allowed” appears in the “additional information” section of the accommodation. Category 1 and 2 dogs are not allowed in our residences.
On each apartment page, the presence of air conditioning is indicated in the “equipment” section.